Employment Opportunities

Looking for an exciting career change? Louis & Clark Pharmacy has been a family-owned, full-service independent pharmacy for more than 50 years. We provide convenient, safe and reliable prescription solutions that make medication management easier for individuals, assisted living, independent living and memory care communities.

We have an immediate career opportunity for an experienced Bi-Lingual Medical Call Center Representative.

Job Description: The Medical Call Center Representative is responsible for handling high volume inbound and outbound calls, maintaining productivity and quality standards, while assisting our patient’s needs.  

The essential functions include, but are not limited to, the following:

• Provide outstanding customer service to patients and facilities related to their prescriptions, such as refill requests, delivery status, and other general questions.
• Respond promptly to high volume inbound calls and patient/facility needs, able to answer questions and transfer calls to appropriate departments in a timely and efficient manner.
• Make outbound calls when necessary, to assist the pharmacy team.
• Must be able to maintain productivity when competing demands occur.
• Must have time management skills and ability to prioritize tasks in a timely manner.
• Display excellent communication skills, both verbal and written.
• Proficient Computer and Keyboarding skills.
• Must have the ability to work in a team environment and offer solutions when needed.
• Ability to understand the importance of and respect the confidentiality of all member information, per HIPAA Guidelines.

Benefits:

We believe in making a positive impact not only within our industry but also on our employees—our greatest asset. We offer competitive salaries and a comprehensive benefits package including 401K, Medical, Dental and Vision Insurance, Group Life & Accidental Death & Dismemberment Insurance paid by Louis & Clark, Vacation and Sick pay, Employee Wellness Program and Quarterly Profit Share Bonuses.

If you are interested in a career with a pioneering, independent pharmacy, we invite you to apply.

Job Type: Full Time

Pay: Up to $20.00

Work Location: One location

Hours: 8-hour schedule between the hours of Monday–Friday 9 AM–5 PM with occasional Saturday and Holidays

Requirement: Bi-lingual (English & Spanish)

Education: High School Diploma or equivalent

Licensure Requirement: Pharmacy Certified Preferred

Years of Experience: 1 to 2 years of experience in Call Center setting

Background & Drug Testing is required.

Looking for an exciting career change? Louis & Clark Pharmacy has been a family-owned, full-service independent pharmacy for more than 50 years. We provide convenient, safe and reliable prescription solutions that make medication management easier for individuals, assisted living, independent living and memory care communities.

We have an immediate career opportunity for a Medical Office Administrative Specialist and are looking for an individual who has outstanding customer service and problem-solving skills, a sense of urgency and excellent communication skills.

Job Description: The Medical Office Administrative Specialist is responsible for interacting with customers both in person and by phone.

The essential functions include, but are not limited to, the following:

• Serving as the cashier, handling cashier transactions and performing other clerical duties
• Portraying a positive company image and engaging in professional and friendly communications with customers
• Actively listening to customer needs and inquiries to determine appropriate service actions
• Assisting colleagues and other employees with administrative duties if needed
• Referring any customer questions regarding services to the appropriate person
• Performing other duties as assigned

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

Qualifications and Responsibilities:

• High school diploma or general education degree (GED) or one to three months related experience and/or training or equivalent combination of education and experience
• Pharmacy Technician license in Massachusetts but not required to start
• Prior experience as a cashier or in an administrative/clerical role is a plus
• Ability to accurately serve as a cashier, including processing credit cards, making change and other basic math skills
• Excellent oral/written communication, customer relationship and organizational skills
• Ability to answer and transfer phone calls to appropriate departments in a timely and efficient manner
• Ability to multi-task, work in a team environment and take direction from management and supervisors

Experience working in a pharmacy is not required. We are willing to train the right candidate.

Benefits:

We believe in making a positive impact not only within our industry but also on our employees—our greatest asset. We offer competitive salaries, Sick pay, Employee Wellness Program and Quarterly Profit Share Bonuses.

If you are interested in a career with a pioneering, independent pharmacy, we invite you to apply.

Job Type: Part-Time

Pay: Up to $18.00

Work Location: One location

Hours: 8-hour schedule between the hours of Monday–Friday 9 AM–7 PM, Saturday 9 AM–3 PM and some holidays

Background & Drug Testing is required.

Looking for an exciting career change? Louis & Clark Pharmacy has been a family-owned, full-service independent pharmacy for more than 50 years. We provide convenient, safe and reliable prescription solutions that make medication management easier for individuals, assisted living, independent living and memory care communities.

We have an immediate career opportunity for an experienced, accurate and fast order entry specialist to join our order entry team.

Job Description: The Medical Order Entry Specialist is responsible for processing prescriptions both accurately and efficiently in a high- volume setting. 

The essential functions include, but are not limited to, the following:

• Ensuring all prescriptions are processed accurately and efficiently
• Effectively transcribing prescriptions
• Sense of urgency
• Strong math skills
• Handling incoming fax and telephone communication to fulfill the needs of group homes and assisted living patients and their caregivers
• Properly handling order exceptions such as prior authorization, drug not covered, incomplete orders, etc.
• Resolving common pharmacy order entry problems quickly and efficiently such as third-party rejections or processing issues
• Delivering outstanding customer service and patient care

Specific Qualifications:

• 2+ years previous order entry experience preferred, but not required
• Pharmacy technician license in Massachusetts or national certification (preferred but not required to start
• Ability to meet deadlines and work effectively in a high volume, time sensitive and fast paced environment
• Excellent time management, attention to detail and problem-solving skills
• Strong computer and data entry skills
• Ability to multi-task, prioritize responsibilities, work in a team environment and take direction from management and supervisors
• Positive attitude and team player
• Experience working in a pharmacy is not required. We are willing to train the right candidate.

Benefits:

We believe in making a positive impact not only within our industry but also on our employees—our greatest asset. We offer competitive salaries and a comprehensive benefits package including 401K, Medical, Dental and Vision Insurance, Group Life & Accidental Death & Dismemberment Insurance paid by Louis & Clark, Vacation and Sick pay, Employee Wellness Program and Quarterly Profit Share Bonuses.

If you are interested in a career with a pioneering, independent pharmacy, we invite you to apply.

Job Type: Full-time

Pay: Up to $25.00

Work Location: One location

Hours: Flexible schedule required. 8-hour schedule between the hours of Monday – Friday 9 AM and 7 PM; Saturdays 9 AM to 3 PM

Looking for an exciting career change? Louis & Clark Pharmacy has been a family-owned, full-service independent pharmacy for more than 50 years. We provide convenient, safe and reliable prescription solutions that make medication management easier for individuals, assisted living, independent living and memory care communities.

We have an immediate career opportunity for a self-motivated, energetic, and detail-oriented Pharmacy Technician to work in order fulfillment.

Job Description: An Order Fulfillment Pharmacy Technician is responsible for ensuring prescriptions are filled in correct packaging according to customer preference, without error, and in a timely manner.

The essential functions include, but are not limited to, the following:

• Responsible for ensuring all prescriptions are filled in correct packaging according to customer preference, without error, and in a timely manner
• Correctly pulling from drug stock of medication to be filled
• Scanning labels and correct medication into QS1 operating system
• Accurately filling and labeling MediBubble® cassettes, blister packs, and vials using automation and or manually
• Greeting and fulfilling customer needs via incoming phone calls

Specific Qualifications:

• Pharmacy technician license in Massachusetts or national certification (preferred but not required to start
• Ability to meet deadlines and work effectively in a high volume, time sensitive and fast paced environment
• Excellent communication, time management and problem-solving skills
• Ability to prioritize responsibilities and manage multiple tasks simultaneously
• Attention to detail and organized
• Positive attitude and team player
• Must be willing to cross train into other functions within the pharmacy

Experience working in a pharmacy is not required. We are willing to train the right candidate.

Benefits:

We believe in making a positive impact not only within our industry but also on our employees—our greatest asset. We offer competitive salaries and a comprehensive benefits package including 401K, Medical, Dental and Vision Insurance, Group Life & Accidental Death & Dismemberment Insurance paid by Louis & Clark, Vacation and Sick pay, Employee Wellness Program and Quarterly Profit Share Bonuses.

If you are interested in a career with a pioneering, independent pharmacy, we invite you to apply.

Job Type: Full-time

Pay: Up to $22.00

Work Location: One location

Hours: 8-hour schedule between the hours of Monday – Friday 8 AM – 5 PM with occasional Saturday and Holdays